The on-site rooftop onsen offers impressive views alongside multiple pools, perfect for unwinding after exploring. Conveniently located under 10 minutes from the JR station, this hotel also provides free ramen in the evenings, a delicious treat after a long day.

The private bathroom shower experienced intermittent water outages during peak times, making it frustrating when trying to enjoy a hot shower. The twin room felt a bit cramped, and the cleanliness could use a bit of extra attention in some corners. The breakfast buffet had a limited selection, and the dining area was compact, leading to some wait times during busy periods.

I stayed here for 2 nights with my kids and loved the free ramen every night and the relaxing onsen experience. The breakfast spread was impressive and the ice cream treat was a delightful touch. I'd definitely come back again!

The rooftop onsen is a must-try, providing a serene escape with stunning views. I had a great time soaking after a long day of exploring.

It was just an appropriate option for a weekend excursion in Matsumoto with great value for money. The service was attentive, making my stay easier. Avoid the breakfast. it's not what you'd expect.

Awesome experience with great amenities!

I had a Queen Room for one night, and everything was fantastic! The onsen experience was top-notch, with indoor and outdoor options that were clean and calming. Ramen served at night was a delightful surprise, and the staff were always helpful. The location was perfect, just a short walk from the train station and close to several attractions. One thing to improve would be the quality of the provided pajamas for the onsen, as they felt a bit worn out.

I found Dormy Inn in Matsumoto to be a great spot for my stay. The location is super convenient, just a short walk from the train station—easy access! My room was cozy, with everything I needed like a comfortable bed and basic amenities. The rooftop onsen was a highlight. soaking there with beautiful views was incredible after a day of exploring. The complimentary ramen at night was a nice touch, truly delicious and perfect for late-night cravings. I also appreciated the breakfast, which offered a mix of Japanese and Western dishes, though it could have had a bit more variety. One downside was the lack of enough towels. having just one felt a bit insufficient. I encountered some minor issues with the shower. Water seemed to cut off occasionally, which was disappointing. Overall, the staff were helpful and made my stay enjoyable.

We had a fantastic time at the rooftop onsen, my kids loved splashing around while I enjoyed the peaceful views. Breakfast was a treat with an impressive mix of local specialties like soba noodles and tasty western options like waffles. Perfect for families!

In my wife’s opinion, the room sizes could be better for families with kids.

I stayed for 2 nights in a Queen Room, Non-Smoking. The staff provided excellent service I loved the rooftop onsen with beautiful views and enjoyed the delicious breakfast options. The location was ideal, just a short walk from the train station. 😊

We explored the nearby preserved villages and enjoyed the onsen. The location is perfect, just a short walk from the station. The breakfast was delicious, and we loved the free ramen at night. Highly recommend checking out the cool restaurants around.

We found the washroom doorstep tricky to navigate, which could pose a danger.

a clean and friendly hotel with fantastic onsen experience and refreshing night udon

Lovely onsen, helpful staff.

The rooftop onsen provided a serene space with beautiful views, making it easy for seniors like me to relax and unwind. The atmosphere was inviting, and I appreciated the accessibility features throughout the hotel.

More towel options would have been nice.

clean but lacks some amenities

The hotel was exceptionally tidy, contributing to a pleasant atmosphere. The staff proved to be very accommodating during our stay, offering assistance whenever needed.

Despite the great cleanliness, I found the absence of certain amenities a bit disappointing.